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You can purchase tickets on our website or on the day at the door. Online booking fees do apply.
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Yes, we do. Customers booking time slots online for either part of the day are prioritised ahead of visitors without bookings when it is exceptionally busy.
You may arrive at any time during your booked time slot. -
Prices vary by location. Please visit the Locations page for more information.
Discounts are provided to groups, schools, NHS staff and Blue Light Card holders. Children 3 and under, as well as carers, go free. Offers cannot be used in conjunction with any other offers.
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In Brighton during weekends and busier periods a Premium Ticket option for £14.95 is available, which offers you priority entry into the house to avoid potential long wait times, as well an exclusive Upside Down House souvenir. We have introduced this option after popular demand.
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All information surrounding your visit can be found in our locations section of our website.
Last entry is 30 minutes before the published closing time.
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15-20 minutes to capture as many photos as you like!
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Partnership Locations are managed directly by our partners throughout the year. Tickets are only available on arrival. Find out more here
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Gift Certificates can be redeemed at the ticket office when you visit us
Buy a Gift and/or Red Letter Day must be redeemed in advance by emailing [email protected], providing the information below:
Voucher Number
Full Name
Phone Number
Email Address
Date and Time of the visit -
Our team will always do their best to rearrange dates should there be any exceptional circumstances.
Purchased tickets cannot be refunded for adverse weather, queues and other reasons that are outside of our control. However, Ticket Protection is available for an additional fee should you decide to contact us to cancel your ticket prior to entry for any reason, so we can refund you.
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Whilst we do endeavour to do our very best to assist you during your visit, there may be times when you would like to make a complaint.
All feedback can be emailed to [email protected]
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The ground floor is part-accessible for wheelchairs, guests can access it via a temporary ramp, leading into the inverted experience with plenty of photo opportunities. The attraction itself has 2 floors, separated by a spiral staircase, with no lift or ramp alternative to the second floor. The main entrance is also only 80cm wide. Wheelchair users go for free, carer gets 20% off.
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Guests with a disability are entitled to one free carer ticket, however any further members of their party will pay full price. Please bring proof of Carer ID.
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All children under 12 must be supervised by an adult at all times. This is done for safety purposes to avoid any accidents. Anyone running around, trying to grab or hang from anything will be asked to leave immediately.
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No, however, guide dogs and assistance dogs are permitted.
Prams can be left outside on the ticket office terrace, but not inside the house. Please note that we cannot be held responsible for your personal belongings.
